Corsair accompanies you throughout your journey

Whether before your flight, on board or once you have arrived, our desire is above all to provide you with the expected answers and personalized advice.

Prepare your trip or book a flight
Our customer service helps you prepare your trip: would you like to request a quote from us? Need advice on our flights or our services? Create a trip with personalized options according to your desires or needs: choose a specific meal, prepare a trip with your pet, transport your sports equipment or even enjoy a carrycot for your baby? Our customer service will be able to find the solutions to your questions and help you create a tailor-made trip that suits you.

Modify or manage your flight
Are you looking for information on a flight, want to add one or more services to your trip, modify or cancel it, obtain answers about your check-in, find out about the health measures of your destination or even attach your ticket to your loyalty… If you have any questions or in the event of a last-minute change, our customer service is at your disposal to provide you with an appropriate solution.

Manage your luggage
Do you want information about your baggage or add extra baggage? Your luggage is lost or damaged? Travel with peace of mind, our customer service makes your suitcases and luggage its priority.

Give us your opinion or make a complaint
Your opinion is valuable, do not hesitate to tell us how your experience with Corsair was. Do you want to make a complaint, follow up on a case in progress or find out about your rights? Our customer service is also there for that.

Claim form  Complete a claim

A customer service that is always attentive when everything is going well
and also in the event of a glitch!

Contact us

Corsair Customer Service

Find attentive and attentive advisers 7 days a week from 7:00 a.m. to 12:00 a.m. (French mainland). Our advisors are committed to supporting you throughout your trip. Do not hesitate to contact them, they will take you under their wings to meet your expectations. That's also what traveling in good company is all about.

From France 

Contact our Customer Service from Monday to Sunday from 07:00 to 00:00 at the following number:

3917

 

From the West Indies

Contact our Customer Service, Monday to Sunday from 1:00 a.m. to 6:00 p.m. at the following number:

3917

 

From the Indian Ocean

Contact our Customer Service, Monday to Sunday from 09:00 a.m. to 01:00 a.m. at the following number:

Numéro gratuit depuis l'étranger (cartouche gris)

 

You can also write to our customer service at the following address:
CORSAIR / ELEN - Service Relations Clientèle
99-101 rue de la Bongarde
92230 Gennevilliers

You have already made your reservation and wish to modify it? Contact our after-sales service on 0800 94 10 08.

You can also go to a Corsair agency. Find the list of agencies here

When is the best time to call Corsair?

To get connected to our customer service more quickly, see Corsair call center peak times.