How to transport your medicines and medical devices?
Transporting your medicines
Are you undergoing treatment that requires you to travel with your medication on board? Be sure to check our Conditions of Carriage before boarding:
Transporting medical equipment
Do you need to carry medical equipment on board or in the hold? Visit our dedicated page by clicking below:
Transport of equipment for the disabled
If you are a disabled person or person with reduced mobility and require special assistance during your journey or at the airport, please visit our dedicated travel preparation page:
Contact us
Our agents are available 7 days a week from France, the French West Indies and Africa.
From France and the French West Indies

From the Indian Ocean and Africa

To consult our customer service opening hours by geographical area, click here.

Do you have other questions?
If you have other questions regarding your trip, we invite you to consult our FAQ, you will find all the answers.
However, if you still need assistance, please do not hesitate to contact us.