Carrying your medicines

In the case of medical treatment requiring syringes to be carried (e.g. insulin treatment, etc.), European cabin luggage restriction regulations stipulate that passengers must present their personal prescription from their GP at the airport security desk.

This must certify the need for the passenger to keep syringes in the cabin, describe all the treatments taken with them for the trip (outward flight, stay and return flight), and mention all the medicines, including those with a less frequent turnover.

Important information

You must bring your own cooler bag to keep your medicines or vaccines.

Travelling with medical equipment

For medical equipment (respiratory or other equipment), you must make a prior authorization request to the company. Some equipment actually contains “concealed” hazardous merchandise not permitted in the cabin. 
To find out more about hazardous materials.

For more information, contact Corsair Customer Service at the number at the bottom of the page.

Contact us

From France including DROM

For any questions, you can contact our Customer Service open daily from 07:00am to 11:00pm at:

Please dial 3917 to contact our Customer Service
Tariff from a landline


From abroad

Please dial +33 1 70 39 22 10 to contact our Customer Service
Service free of charge from a landline


Do you have other questions?

If you have other questions regarding your trip, we invite you to consult our FAQ, you will find all the answers.

However, if you still need assistance, please do not hesitate to contact us.