How to transport your medicines and medical devices?

Transporting your medicines

Are you undergoing treatment that requires you to travel with your medication on board? Be sure to check our Conditions of Carriage before boarding: 

TRANSPORTING MEDICINES

Transporting medical equipment 

Do you need to carry medical equipment on board or in the hold? Visit our dedicated page by clicking below: 

Transporting medical equipment

Transport of equipment for the disabled

If you are a disabled person or person with reduced mobility and require special assistance during your journey or at the airport, please visit our dedicated travel preparation page:

Transporting equipment for the disabled

Do you have other questions?

If you have other questions regarding your trip, we invite you to consult our FAQ, you will find all the answers.

However, if you still need assistance, please do not hesitate to contact us.

Contact us

From France including DROM

For any questions, you can contact our Customer Service open daily from 07:00am to 11:00pm at:

Please dial 3917 to contact our Customer Service
Tariff from a landline

 

From abroad

Please dial +33 1 70 39 22 10 to contact our Customer Service
Service free of charge from a landline