How do I find my booking number?
Your booking number appears on the ticket purchase confirmation email and electronic ticket sent to you at the end of your booking and payment. It is a code composed of 6 alphas-numbers.
The e-mail address where the documents are sent is the one you entered the civility step after the flight selection.
If you didn't received it, we invite you to check your spams before contact us.
Our Customer Service is open daily from 07:00am to 11:00pm at:
And if you are abroad, please dial (same opening hours than Paris time) :