Reduced mobility

Formalities for passengers with disabilities or reduced mobility

Assistance offered by Corsair

If you have a disability or reduced mobility and require specific assistance, either at the airport or during the flight, please inform us at the time of booking, and no later than 48 hours before your scheduled departure.

Elderly passengers or those with temporary mobility limitations (e.g., a leg in a cast) may also request airport assistance under the same conditions.

Transporting mobility equipment

For the transport of equipment such as a wheelchair, guide or assistance dog, prosthetic limb, or any other mobility aid, please notify us when booking and no later than 48 hours before departure.

Travelling with a guide or assistance dog

If you are travelling with a guide or assistance dog, you must ensure the animal meets the health requirements of both departure and arrival countries. The animal must also be properly identified, for example with a distinctive harness or tag.

For more details on transport conditions for passengers with disabilities or reduced mobility, please consult our dedicated guide.

Transport restrictions and requirement for a companion

For safety or technical reasons (e.g., inability to board via the aircraft door), Corsair may refuse transport of passengers with disabilities or reduced mobility.

In certain situations, a companion is required to ensure appropriate assistance and to meet safety regulations.

A companion is required in the following cases:

• The passenger cannot understand or follow safety instructions.
• The passenger cannot physically participate in an evacuation in an emergency.

The accompanying person must meet the following conditions:

• Be an adult and autonomous
• Must not be responsible for a person with a disability while also caring for:
  • A child under the age of 5
  • Another person with a disability

Limitations of in-flight assistance

Corsair’s in-flight assistance does not include:

• Help with eating or drinking
• Assistance to the restroom
• Medical assistance, including medication administration
• Transfer from seat to onboard wheelchair

If you require any of these services, we strongly recommend travelling with someone who can provide this assistance to ensure your comfort and safety throughout the journey.

Download the guide for passengers with specific needs:

Seat selection for passengers with reduced mobility

Seats near emergency exits may be restricted. Access to these seats can be denied if safety requirements are not met.

Baggage and transport of mobility equipment

If you have a disability or reduced mobility and need specific assistance at the airport or during transport, please inform us at the time of booking, and no later than 48 hours before departure.

Similarly, if you are transporting mobility equipment (e.g., wheelchair, guide or assistance dog), you must notify Corsair when booking and no later than 48 hours before the flight.

Special allowance for equipment

Corsair will transport, free of charge and in addition to the standard baggage allowance, up to two mobility aids (such as a wheelchair or walker) and one medical device in hold. This is subject to available space and dangerous goods regulations.

Preparing your baggage

To best prepare your baggage, please consult the current regulations from the Ministry of Ecological Transition and Solidarity, available online.

For any questions or additional information, please contact our Customer Service, available daily from France, the overseas departments and regions (DROM) and Africa.

Download the guide for passengers with specific needs: