Cancellation / Luggage Insurance

Comprehensive Insurance

• Conventional trip cancellation
  • Refund of cancellation costs payable by you
• Luggage
  • Compensation in the event that your luggage is stolen, lost or completely or partly damaged
• Sports equipment and musical instruments
  • Compensation in the event that your sports equipment or musical instruments are lost or damaged
• Kid's line
  • A paediatrician hotline for healthcare advice about travelling with children
• 24/7 service
  • Telephone assistance for all healthcare, weather, administrative and tourism queries
• Weather guarantee
  • Compensation in the event of a lack of sunshine at your destination
• Pandemic coverage included

In addition to the Cancellation / Luggage insurance cover, you benefit from :

• Repatriation assistance
  • Repatriation in the event of a serious medical complaint or death, and coverage for return
• Missed departure
  • Provision of a new travel ticket following an incident
• Traveller's civil liability
  • Coverage of financial consequences due to bodily or material damage following an accident
• Pandemic coverage included

Pandemic Guarantee included in Cancellation / Baggage Insurance 

• You or a family member was sick (including epidemics, pandemics, viruses);
• Refusal to board at the departure airport following a temperature check ;
• Lack of vaccination against Covid-19.

Pandemic coverage included in Multi-Risk Insurance (Covid-19 insurance)

• Participation in the costs of quarantine and extension of stay if necessary;
• Hotel fees following a lockdown (€100/night for a maximum of 15 nights);
• Coverage of medical expenses related to a virus abroad (up to €150,000);
• Extension of stay due to a lack of transport and provision of a return ticket if the original ticket cannot be used and/or modified.