Remain relaxed, insure your trip !

Cancellation / Luggage Insurance

  • Conventional trip cancellation
    • Refund of cancellation costs payable by you
  • Luggage
    • Compensation in the event that your luggage is stolen, lost or completely or partly damaged
  • Sports equipment and musical instruments
    • Compensation in the event that your sports equipment or musical instruments are lost or damaged
  • Kid's line
    • A paediatrician hotline for healthcare advice about travelling with children
  • 24/7 service
    • Telephone assistance for all healthcare, weather, administrative and tourism queries


  • Repatriation assistance
    • Repatriation in the event of a serious medical complaint or death, and coverage for premature return
  • Missed departure
    • Provision of a new travel ticket following an incident
  • Traveller's civil liability
    • Coverage of financial consequences due to bodily or material damage following an accident
  • Weather guarantee
    • Compensation in the event of a lack of sunshine at your destination
Cancellation / Luggage Insurance Rate
1 passenger € 35
2 passengers € 60 (flat rate)
3 to 9 passengers € 110 (flat rate)
more than 9 passengers € 25 per passenger
COMPREHENSIVE insurance rate
1 passenger € 49
2 passengers € 79 (flat rate)
3 to 9 passagers € 170 (flat rate)
More than 9 passagers € 36 per passenger

Insurance general conditions of sale

Terms and conditions apply. To see the general conditions of sale, click on the following links:


Do your bit for responsible travel!

For every insurance policy taken out, € 0.15 goes to the Aéropartage association.

Contact us

From France

If you have any question, you can reach our Customer service everyday from 07am to 11pm (French time)

Please dial 3917 to contact our Customer Service
Fare from a landline


From abroad

Please dial +33 1 70 39 22 10 to contact our Customer Service
Service free of charge from a landline


Do you have other questions?

If you have other questions regarding your trip, we invite you to consult our FAQ, you will find all the answers.

However, if you still need assistance, please do not hesitate to contact us.