Corsair Sérénité is our promise that:
- You will get 100% flexible options as soon as you book so you can travel with total peace of mind.
- We will look after you on board, with increased health measures to keep you safe. We were therefore the first to apply antiviral films to our flip-down tray tables.
- We will support you during your stay, with our Pandemic Guarantee, which is automatically included as part of our insurance for no extra charge.
In short
On booking
Book with total pease of mind
We are extending our Totale Sérénité offer for all travel up to 7 March 2021.This means that, because of the current restrictions, your ticket can be changed, cancelled and refunded free of charge.
You are no longer able to travel or no longer wish to travel? Discover all the options you have available right now thanks to the Sérénité+ offer.
Do you have a flight on or after 8 March and you can no longer travel*?
Your ticket is 100% changeable and refundable :
- Request to postpone/change your ticket free of charge. All that we ask is that you notify us 7 days in advance by contacting us at the following number +33(0) 173 323 025
- Request credit that is valid for 1 year and will be refunded after that period if not used
- Request a refund
*Tested positive for Covid, lockdown, compelling reasons, restrictions at destination (curfew, 7-day quarantine, borders closed, etc.)
Do you have a flight on or after 8 March and you no longer wish to travel?
Your can :
- Request to postpone/change your ticket free of charge (there is only a price readjustment if necessary). All that we ask is that you notify us 7 days in advance by contacting us at the following number +33(0) 173 323 025
- Request credit that is valid for 1 year and will be refunded after that period if not used
- Request a refund according to the ticket's terms and conditions
On board
Our priority is your safety on board
We were the first to apply antiviral films to our flip-down tray tables on our planes to keep you extra safe during your journey.
Let's all stay protected together
-
Cleaning and disinfection of the cabin before each flight.
-
Air is changed every 3 minutes.
-
Mask wearing is compulsory for our staff and our customers.
At your destination
Always there by your side
We are offering you an exclusive pandemic guarantee that automatically comes with our insurance at no extra charge.
Your guarantees
- Reimbursement of cancellation and/or changing fees - For you or a member of your family in the event of illness or if borders close (after booking), there are extra restrictions or a quarantine declaration.
- Pandemic insurance for a safe return home: If there is a quarantine or lockdown: contribution to hotel costs and payment of medical fees.
