Customer Information – 05/12/2026:
Dear Customers,
Due to the current geopolitical situation in Mali, Corsair is suspending its flights to and from Bamako until May 21, 2026 inclusive. The safety of its passengers and staff is and remains the airline’s absolute priority.
Thank you for your understanding.
Customer Information – 04/30/2026:
Dear Customers,
Due to the current situation in Mali, waiting times to reach our customer service department are exceptionally longer than usual. We are doing everything possible to assist you as best we can and thank you for your patience and understanding.
Most frequently asked questions
You can check the arrival and departure times of our flights online:
- When selecting your flight online,
- on your booking confirmation,
- as well as on your passenger receipt sent by email once your flight is paid.
Click this link to view the departure times provided by Paris Aéroport.
Click this link to view the arrival times provided by Paris Aéroport.
In the event of a flight change or cancellation, Corsair can notify you by SMS or email. To benefit from this free service, we must have your phone number and/or email address in your booking record.
When you purchase your ticket online on our website or through a Corsair agency, including customer service, you provide us with this information.
You can also view this information in your booking record available online in the "My Booking" section located at the top right of the homepage of this website.
When you purchase your ticket through a travel agency other than Corsair, please ask your travel agent to enter your contact details so that we can reach you in case of operational disruption, especially at the point of turnaround.
Contact us
Our agents are available 7 days a week from France, the French West Indies and Africa.
From France and the French West Indies
From the Indian Ocean and Africa
To consult our customer service opening hours by geographical area, click here.
