1. Corsair
  2. Customer service
  3. Luggage
  4. Special luggage
  5. I have disabled equipment as luggage

I have disabled equipment as luggage

Réponse

If you are a disabled person or person with reduced mobility and you require special assistance during transport and at the airport, you must inform us at the time of your reservation and at the latest 48 hours before the published departure time of your flight.

If you are carrying mobility equipment (e.g. wheelchair, assistance guide dogs) you must also inform CORSAIR at the time of your reservation and no later than 48 hours before the published departure time of your flight.

Moreover, if you wish to travel with an assistance guide dog, you must make sure that it complies with the health requirements of the country of departure and destination of the latter's identification (plate, sling).

CORSAIR shall transport free of charge in the baggage hold in addition to the baggage allowance, two mobility devices (wheelchair, walker) but also medical equipment which is subject to sufficient space on board and without prejudice to the application of the hazardous materials legislation.

In baggage hold, the mobility device will be accepted provided that they respect the dimensions of the aircraft door :

  • If the device can be folded : 0.62 m (height) et 0.95 m (width)
  • If the device can’t be folded317 x 242 x 160 cm 

If you want to travel with your mobility aid in hold, you can make a special declaration of interest, under Article 22(2) of the Montreal Convention, in order to set out the monetary value of the mobility aid and a description of its identifying features, to benefit from a higher liability limit in case of damage. 

To properly prepare your luggage, please have a look at this regulation  from the Ministry of Ecological and Solidarity Transition.

For any information, we encourage you to get in touch with our Customer Service which is open every day from 7:00 a.m. to 11:00 p.m. at:

Please dial 3917 to contact our Customer Service

Tariff from a landline


If you are abroad, please contact us at:

Please dial +33 1 70 39 22 10 to contact our Customer Service

Service free of charge from a landline