LUGGAGE
What is excess luggage ?
What is excess luggage?
If your luggage exceeds the maximum weight allowed, the extra weight is considered excess luggage.
Excess luggage fees
You will be charged for any excess of 1 to 9 kg per bag per trip.
Oversized luggage
If you exceed the total dimensions of your hold luggage (height + length + width > 158cm, but no more than 300cm), you will have to pay an additional fee, depending on your destination.
Contact us
Our agents are available 7 days a week from France, the French West Indies and Africa.
From France and the French West Indies
From the Indian Ocean and Africa
To consult our customer service opening hours by geographical area, click here :
Do you have other questions?
If you have any other questions about your luggage, we invite you to consult our FAQ, you will find all the answers.
However, if you still need assistance, please do not hesitate to contact us.