Formalities relating to passengers with disabilities or reduced mobility
Conditions and restrictions for the carriage of passengers with disabilities or reduced mobility
These provisions are taken in compliance with EC Regulation No. 1107/2006 relating to the conditions of carriage of disabled persons and persons with reduced mobility during air travel.
Before your trip, consult our conditions of carriage applicable to passengers with disabilities or reduced mobility:
Seat selection for passengers with reduced mobility
Luggage and transportation of mobility equipment
Download our guide dedicated to people with specifics needs
Contact us
Our agents are available 7 days a week from France, the French West Indies and Africa.
From France and the French West Indies

From the Indian Ocean and Africa

To consult our customer service opening hours by geographical area, click here.
