SERVICE
Mobility assistance
Formalities relating to passengers with disabilities or reduced mobility
Conditions and restrictions for the carriage of passengers with disabilities or reduced mobility
These provisions are taken in compliance with EC Regulation No. 1107/2006 relating to the conditions of carriage of disabled persons and persons with reduced mobility during air travel.
Before your trip, consult our conditions of carriage applicable to passengers with disabilities or reduced mobility:
Seat selection for passengers with reduced mobility
Luggage and transportation of mobility equipment
Download our guide dedicated to people with specifics needs
Contact us
From France and french overseas departments
If you have any question, you can reach our Customer service everyday from 07am to 11pm (French time)
From abroad
