Your "My Booking" Area
In your "My Booking" area, you can:
- Choose your preferred seat. A free seat is assigned during online check-in. If you wish to change the assigned seat, a fee will apply.
- Purchase the following services:
- Special or themed meals (if you do not want the standard meal included in your ticket)
- Priority check-in and baggage delivery with fast track included
- Additional baggage
- Business lounges - Also check in for your return flight if it is scheduled within the next 72 hours.
How can I check my flight ticket booking?
To check your Corsair flight ticket booking, log in to your account or enter your booking number on our dedicated "My Booking" page. You will find all the details of your trip there, including flight times and information.
Where can I find my booking number?
Your booking reference number, made up of 6 alphanumeric characters, is indicated in the purchase confirmation email as well as on your e-ticket. These documents were sent to the email address you provided when making your reservation. If you haven’t received them, please check your spam or junk mail folder before contacting us. You can also find your booking number in your personal space on the Corsair website.
Most Frequently Asked Questions
You can modify certain passenger information directly from your Corsair personal account. If needed, our customer service is also available to assist you.
Please contact our customer service at the time of your booking, and no later than 48 hours before your flight’s scheduled departure time.
If you have not received your plane ticket by email, please also check your spam or junk mail folder: your ticket may have ended up there. The email address you provided when booking online is the one used to send you your tickets.
Online on this website, you can book up to 9 passengers at the same time in a single reservation file. For more than 9 passengers, you can either make several reservation files with a maximum of 9 passengers each (note: if there are children under 12 years old, there must be at least one adult over 18 years old in each reservation file), or request a group fare using the booking form available online by clicking here.
Yes, it is possible to modify your flight subject to availability and the conditions of your ticket. Go to the 'My Booking' section to check the available flight change options. Additional fees may apply.
Contact customer service immediately after your booking to add your pet.
Once your payment has been accepted, you will receive two documents by email: - your booking confirmation; - your electronic ticket (itinerary receipt). If, after checking—including in your spam or junk mail folder—you do not have these documents, please contact our Customer Service at 3917.
Once your payment has been accepted, you will receive two documents by email: the confirmation of your booking and your electronic ticket (itinerary receipt). If, after checking, including in your spam or junk mail folder, you are still not in possession of these documents, please contact our customer service. Invoices are accounting documents with VAT. No VAT is applied to tickets for international flights. The electronic ticket issued to you is the primary accounting document. However, we can provide you with a detailed payment certificate for your trip. To request this, simply submit an invoice request via our online claims form.
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Our agents are available 7 days a week from France, the French West Indies and Africa.
From France and the French West Indies
From the Indian Ocean and Africa
To consult our customer service opening hours by geographical area, click here.
