How do I modify my trip?

Modify your trip with Corsair

Any change to your ticket before departure is subject to the fare conditions applicable to the ticket you purchased. Before submitting a request, please ensure your ticket meets the modification conditions.
If you purchased a changeable ticket, you may only modify your travel dates or upgrade your travel class by choosing to travel in a higher class.

What you cannot do:

change your destination,
downgrade to a lower travel cabin (for example, from Business to Premium),
transfer your ticket to a third party,
add a new passenger to your booking when tickets have already been paid for and issued. You will need to create a new booking record.
remove a passenger who can no longer travel from your booking once tickets have been issued: you must contact our customer service, who will handle the transaction, and then complete the online claims form to request a refund, provided your ticket is refundable.

Please note:

Promotional fares have a limited validity period defined by the specific terms of the promotion. They are generally valid for 1 month from the departure date (the round trip must not exceed 1 month). If you have already taken the outbound flight, your return date cannot exceed the maximum ticket validity.
A standard fare ticket is valid for 1 year from either:
- the start date of travel; or
- the date of issue, if the first flight coupon is an OPEN coupon or remains unused.

On the day of departure at the airport, you may also change your travel class by opting for an on-board upgrade. A flat fee will be offered at that time (this offer applies across the Corsair network on Corsair-operated flights only), if seats are still available on board.

You have several options to make the permitted changes:

1 – If you purchased your ticket at a Corsair sales point:

If you purchased a changeable ticket before departure at a Corsair sales point (Corsair website, Corsair agency or Corsair airport counter), you can:

modify your dates online in the “My booking” section of our website by clicking the “modify your trip” button.
The cost of modification varies depending on the fare purchased and availability on your new chosen flight. It is not possible to indicate the fee in advance. Only an online simulation or inquiry with our customer service can confirm any fees due for changing your travel date.
If the “modify your ticket” button does not appear even though you purchased your ticket at a Corsair sales point (website or agency), this means your ticket is not changeable.

Important:
On www.flycorsair.com, all passengers in the booking will receive the modification you request. It is therefore not possible to modify the booking for only some of the travelers in the reservation.

If you wish to modify travel for only one passenger, you must call our customer service, open daily from 07:00 to 23:00.

2 – If you purchased your ticket through a non-Corsair sales point:

Before the departure of your first flight, you must modify your ticket through your point of sale (your physical or online travel agency).

After departure (at the return or turn-around point), you may contact your travel agency or our customer service if you are in France (including overseas territories), open daily from 07:00 to 23:00.

Frequently Asked Questions

How can I change my passport number?

To change your passport number and update your booking record before your flight departs, please contact our customer service.

Can I add my baby’s name after purchasing my ticket?

You can provide your baby’s first and last name after purchasing your ticket, before the flight departs, by contacting our customer service.

Please note:

Your baby’s plane ticket is payable and must be settled at the time the name is added to the booking record.
Your child must travel with their own identification document (national ID card or passport, depending on nationality and destination).
A family record booklet is not a travel document and will not be accepted at check-in in place of an identification document.

Can I add a Train + Air departure from a city after purchasing a Corsair flight?

Once your ticket is booked, paid for and issued (upon receipt of an e-ticket), you cannot add a provincial departure city with the Train + Air service. The TGV InOui train segment of the Train + Air service must be booked simultaneously with your Corsair flight and cannot be added afterward.

If you still need to take the train before your flight departure and it was not booked at the time of ticket purchase, you will need to book your train journey directly with SNCF.

Why haven’t I received my ticket by email?

If you have not received your airline ticket by email, please also check your spam or junk folder. The email address you provided when booking online was used to send your tickets. If you know your booking reference, you can log in to your account by clicking “My booking” and print your travel itinerary. Otherwise, please contact our customer service.

How can I register my passport online?

You must register your passport during the booking process. If your passport is being renewed, you must still enter the expiring passport number to complete your order.

Once you receive your new passport, you must update the number in your booking record by contacting our customer service.

I would like to keep my return flight without taking the outbound flight.

If you wish to keep only your return flight and not take the outbound flight, please contact our customer service, who will inform you of the specific conditions to be met before you can modify your ticket.

I would like to purchase an open ticket

If you wish to obtain an open ticket (also called an "open" ticket), meaning an airline ticket where the departure and/or return dates are not fixed, you must make this purchase at one of our sales outlets (customer service or a Corsair physical agency). For technical reasons, it is not possible to complete this purchase online.

Can I change a name on a ticket?

Once the e-ticket has been issued, it cannot be transferred to a third party. Airline tickets are non-transferable for security reasons.

Please note: Make sure the last name on your ticket exactly matches the name on the ID you will present at check-in and at security.

Women are not required to provide both maiden and married names. When booking, you need only enter one surname—the one shown in the “Last Name” field of your ID.

The following name corrections may be permitted at our discretion and may incur fees: